Event withdrawals and applications for transfers will be accepted via email or post only. Telephone notice of cancellation or transfer will NOT be accepted.
Refunds of entry fees will be made on the following basis:
Notice of cancellation given;
- More than 6 months from date of race – full refund less £5 admin fee
Less than 6 months – no refund
As an organiser we start to incur costs for the event from the moment the dates are booked. As the event draws closer ever increasing costs are incurred to the point where we cannot recover any of them, regardless of whether you race.
Change of event date
Should we require to change the date of the event, you will have 14 days where possible to notify us of your withdrawal from the event and receive a refund less £5 admin fee, thereafter you will be held to the above terms.
For the NSPCC Half Marathon & 10k, the NSPCC will receive 10% of registration fees and 100% of shop purchases and donations.
Cancellation of event
Refunds will not be payable if we are forced to cancel, or in any way change the event due to war, threat of war, riot, civil strife, industrial dispute, terrorist activity, natural or nuclear disaster, fire or adverse weather conditions or other circumstances amounting to force majeure. In the unlikely event of the cancellation/postponement of sporting events for whatever reason, Big Cow Events Ltd cannot be held responsible in any way for any monetary loss, inconvenience or any other circumstances outside of our control, including non-refundable event fees.
If you wish to transfer your place to another person this should be completed using the online transfer process at least 30 days prior to the date of the event. For transfers within 30 days the new runner must visit the registration desk at the event to register their details, this will be subject to a £5 admin charge.
Any runners found to be running with a race number in another person’s name or participating without a valid entry will be disqualified and may be blocked from entering any future events, This is in accordance with UKA guidelines.
For any transfers made within 30 days of the event date, the race pack and runners materials (such as race number) will use the original runner’s name.
Requests to defer your entry to the same event in the following year must be submitted via e-mail at least working 30 days before the date of the event. We reserve the right to refuse deferral of your entry at any point. A place which has been deferred once may not be deferred again.